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Missing icons on LG G5 running 7.0 Nougat
CaroCogitatus
Member

For the past few weeks I've noticed that some of the icons grouped together in folders on my home screen go missing. Others stay.

I can re-add them to the folder, where they stay for a while, then disappear again. This is very annoying.

I originally thought it was related to moving apps to the SD card, but I've avoided that and the same apps go missing day after day.

Examples:
Pokemon Go

Fallout Shelter

Star Traders Elite

Facebook

Facer

Alto

Netflix

What is going on?

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Re: Missing icons on LG G5 running 7.0 Nougat
vzw_customer_support
Customer Support

@CaroCogitatus The LG G5 is a fantastic phone, and I definitely want you to take advantage of all your applications. I'm sorry this is happening to you. Have you made any changes to your phone recently? Have you tried to disable/enable the applications you're having problems with? Please visit http://vz.to/2uM2hG7 and follow the steps to enable the apps? Please let us know if this helps.

EvelynR_VZW

Follow us on Twitter @VZWSupport If my response answered your question; please click the “Correct Answer” button under my reply. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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