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NFL mobile won't stay full screen while streaming games for more then 10-20 seconds. whats going on?
judicater
Newbie
‎11-29-2015 04:04 PM

topic says it all. frustraing

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Re: NFL mobile won't stay full screen while streaming games for more then 10-20 seconds. whats going on?
judicater
Newbie
‎11-29-2015 04:14 PM

about to throw my phone through the window. this is by far the most bugged app I've ever used. Every week its something new that's not working right.

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Re: NFL mobile won't stay full screen while streaming games for more then 10-20 seconds. whats going on?
Rawkus23
Newbie
‎11-29-2015 06:20 PM

Having the same issue I have restarted, force stopped the app and phone and still nothing. Someone please help.

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Re: NFL mobile won't stay full screen while streaming games for more then 10-20 seconds. whats going on?
dsnylvr23
Newbie
‎11-29-2015 08:21 PM

Ditto.  Same problem on my Turbo 2.  Starts in landscape, don't even touch the phone and after 15-30 seconds I lose the full screen view.  On my Turbo I don't have the same problem, but I don't have the latest version of the app. It must be a problem with the latest update.

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Re: NFL mobile won't stay full screen while streaming games for more then 10-20 seconds. whats going on?
HyperionMark
Newbie
‎11-30-2015 08:58 PM

Perhaps this issue came with the update but as small as my phone is the landscape view of the football game is about 1/4 high and the length of the phone.  Hope a new update comes out soon.

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Re: NFL mobile won't stay full screen while streaming games for more then 10-20 seconds. whats going on?
vzw_customer_support
Customer Service Rep
‎12-02-2015 09:31 PM

judicater,


We appreciate that you have reached out to us regarding this issue. You can ensure that you have the latest version of the NFL Mobile App in the Google Play Store (Android) or the App Store (Apple). If you continue to have issues after downloading any updates to thapppp you may contact the NFL directly by opening the NFL Mobile App, then selecting "More" from the home screen. Next, select "Customer Support," then "Provide Feedback." I hope this information is helpful.


DeannaL_VZW

Follow us on TWITTER@VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!


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