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Phantom email in inbox
kimtastic
Member

I have an LG G4, running Windows. My gmail keeps telling me I have 1 unread message, but there isn't one. I've tried restarting the phone, clearing the cache, and checking my gmail via computer. No dice! Any advice?

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Re: Phantom email in inbox
kimtastic
Member

I ended up removing the account and then re adding it. That worked!

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Re: Phantom email in inbox
Tidbits
Sr. Leader

Are you checking other folders?

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Re: Phantom email in inbox
kimtastic
Member

I have; It specifically says it's in the inbox.

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Re: Phantom email in inbox
Tidbits
Sr. Leader

Did you try pulling to refresh?

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Re: Phantom email in inbox
kimtastic
Member

Oh yes, plenty.

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Re: Phantom email in inbox
Tidbits
Sr. Leader

Did you try logging into a desktop and see if anything shows there?

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Re: Phantom email in inbox
kimtastic
Member

That was the second thing I did. Nothing showed up out of the ordinary there.

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Re: Phantom email in inbox
Tidbits
Sr. Leader

Did you delete your trash bin? There may be an item that still has an inbox flag, but also be in the trash you didn't read.

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Re: Phantom email in inbox
kimtastic
Member

Just tried, still no luck.

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Re: Phantom email in inbox
Tidbits
Sr. Leader

I am stumped. How are you running Windows by chance?

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