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Phone won't ring
LABRUNNER99
Member

Phone is only ringing in my area code when I go to another states people are saying its going straight to voicemail.

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Re: Phone won't ring
vzw_customer_support
Customer Support

We understand the importance of making phone calls when you are traveling, LABRUNNER99. Let’s get your device in top shape. I’m sure we can figure this out together. Do you have call forwarding on the account? To disable call forwarding all you would need to do is dial *73. How many different states or it a particular one? Make/model of device? Tell me a little more about when this began. I’m confident we can get to the bottom of this for you and find a solution.
SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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