Poor voice quality, i mean awful, on LG G5

Tara20 · ‎07-14-2016

I just upgraded to a G5 from a G3, and all my calls, from anywhere, are dropped, or the quality is so bad the other person only catches 1/2 of what I say. My voice quality on the G3 wad excellent. Any thoughts?

Ann154 · ‎07-15-2016

Are you using the HD Voice feature?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

SEYMOUR101 · ‎08-24-2016

I can't speak for Tara20, but i know i am.

Ann154 · ‎08-24-2016

Try turning off HD Voice and see if it makes a difference.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

SEYMOUR101 · ‎08-27-2016

No change 😞

MICGIB72 · ‎09-20-2016

I have the Verizon LG G5 also. This is my second one because I had signal issue and poor call quality with the first one. The replacement was okay at first but now it's bad again. I keep losing GPS signal and often times can't send text messages where other verizon phones can. People I talk to constantly can't hear me.

BLINDSEVEN · ‎10-18-2016

I have a fuzzy sound in the ear piece so I turned off HD voice and it worked better but what's the point in having HD voice if I have to turn it off to be able to use my phone?