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SAVE THE CUSTOMER
Jimmejtfree
Member

THIS MESSAGE IS FOR LG, GOOGLE and VERIZON.

 

I still haven't got an answer for my question, the file on my phone 'DEC 31 1969' who put it there?  Now you (Verizon) are dropping my calls, this didn't happen until now!  I know you would like me to upgrade my phone, because of all the ads on my account.  Well I might upgrade my phone, but it will be with another provider!!

 

I know garbage when I see it  If you longer need me as a customer, then say so, but stop the garbage!!!!!!   

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Re: SAVE THE CUSTOMER
vzw_customer_support
Customer Support

Hello, Jimmejtfree. We are very sorry to hear about the concern that you have regarding a file on your device and for the trouble you have encountered with getting support on this topic. We definitely will be happy to assist with this here. When did you first notice the file on your device? What is the make and model of the device that you have? BrettA_VZW

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