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SIM card hijacked
JSLG
Member

I got a message that my SIM card had been removed. It hadn't, I have my phone. Then the phone turned off. Does anyone know what this is about?

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Re: SIM card hijacked
vzw_customer_support
Customer Support

Hi, JSLG. We would be happy to help. Have you been able to turn your phone back on? Have you made any recent changes? By chance, were you able to get a screenshot of the message that you're referring to?

 

LorenzoP_VZW

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