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SIM card hijacked
JSLG
Member
‎10-24-2020 09:33 AM

I got a message that my SIM card had been removed. It hadn't, I have my phone. Then the phone turned off. Does anyone know what this is about?

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Correct Answer!
Re: SIM card hijacked
vzw_customer_support
Customer Support
‎10-26-2020 09:41 AM

Hi, JSLG. We would be happy to help. Have you been able to turn your phone back on? Have you made any recent changes? By chance, were you able to get a screenshot of the message that you're referring to?

 

LorenzoP_VZW

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