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Samsung to LG
HonnyBrown
Enthusiast - Level 2
‎07-22-2020 07:22 PM

After 3 Samsungs with swollen batteries, I finally upgraded to an LG V60.  I have some questions that I hope you can answer.

1.  What ad blocking software are you effectively using?  The one I had on my Galaxy hid the ads in apps and Chrome.  With the V60, I had to delete the ad laden apps and use the Samsung browser through Ad Clear.

2.  Where are the widgets?  Under "Wallpaper and Themes," I see wallpaper, themes and Always On, but no widgets.

3.  How do I keep my LG on while on my home wifi or when connected to my Fitbit?

Thanks in advance and stay safe!

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Re: Samsung to LG
HonnyBrown
Enthusiast - Level 2
‎07-23-2020 05:31 AM

Anyone?

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Re: Samsung to LG
jav6
Champion - Level 3
‎07-23-2020 05:36 AM

Does https://www.verizon.com/support/lg-v60-thinq-5g-uw/ help?

...Just another VZW customer...trying to offer some assistance...
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Re: Samsung to LG
HonnyBrown
Enthusiast - Level 2
‎07-23-2020 12:16 PM

Thanks jav6, I appreciate it. The user guide isn't much help.

Do you have an ad block on your LG?

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Re: Samsung to LG
jav6
Champion - Level 3
‎07-23-2020 01:33 PM
@HonnyBrown wrote:

Thanks jav6, I appreciate it. The user guide isn't much help.

Do you have an ad block on your LG?

I do not have an LG phone.  I do NOT have an ad block on my moto z4.

...Just another VZW customer...trying to offer some assistance...
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Re: Samsung to LG
HonnyBrown
Enthusiast - Level 2
‎07-23-2020 06:13 PM

jav6, I appreciate the help.  Have a great evening and stay safe!

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Re: Samsung to LG
vzw_customer_support
Customer Service Rep
‎07-24-2020 07:52 PM

There is no Verizon Provided application add blocker at this time. You may want to look into third party options for such. We have web and internet mobile protection services through Verizon Protect as well. As for Widgets, these are found by pressing and holding on any open space in the home screen to add them to your shortcuts. The device should remain connected, and store passwords of the devices you connect to unless a reset is performed on the device. Have you been able to keep any of the devices or Wi-Fi connected for a prolonged time?

 

RobertH_VZW

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Re: Samsung to LG
HonnyBrown
Enthusiast - Level 2
‎07-31-2020 06:32 PM

@vzw_customer_support  @RobertH_VZW

Thank you for the reply.  I found the widgets and a decent ad blocker.

In regards to my third question, with my Samsung S7, I was able to set it up so it did not lock while on my home wifi or near my FitBit.  I wanted to know if LG had the same capability.  I confirmed with them that it does not.

Stay safe!

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Re: Samsung to LG
vzw_customer_support
Customer Service Rep
‎08-02-2020 06:46 PM

Thank you for the update, HonnyBrown. It is always great to hear back when the answer to an issue is found. That’s what this forum is all about. Going forward, let us know if there is anything further we can do to help out.

 

GeorgeS_VZW

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