Screen sensitivity

[pkcoker]

I am an able to use my phone at all due to it will not respond to touch I have done a reset and everything what do I do

[vzw_customer_support]

pkcoker,

It is concerning to hear about your G3 acting this way. May we get a little more information from you. How long has it been doing this? What type of reset did you do: power it off or factory reset? Is there any type of physical damage to the phone: http://vz.to/1WRO9j4

ChristinaM_VZW
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