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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Security screen disappears

Hey!  I just upgraded to LG G4 recently and I truly do love the phone, but the last couple of days I've been having an issue when I try waking the phone.  It can take up to ten to fifteen times before it'll allow me to enter my password before it goes dark again. It's getting frustrating. It's new so I shouldn't have to reboot all the time, should I?  If I hit emergency call it may stay up for longer and allow me to enter my password, but it may not....  Ugh.

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Re: Security screen disappears
Sr. Leader

If you are within 14 days, return to the store for an exchange.  If past 14 days, call Verizon for a warranty return.  I haven't had this issue at all not even once.