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Service
Nelly1091
Member
‎07-15-2020 05:33 PM

All week long my calls have been dropped, text haven’t gone through, and I can’t FaceTime. I’m a merchandiser so I work off of my phone. If this keeps happening I may have to change carriers as I need service to get paid. Is there a recent change with Verizon that has caused this? 

signed, 

a frustrated customer 

1 person had this problem.
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Correct Answer!
Re: Service
vzw_customer_support
Customer Support
‎07-17-2020 05:46 PM

Nelly1091 I understand good service is important to you as a Merchandiser. You mentioned this has been going on all week long. Are you at a new location? Does this happen indoors/outdoors? May we have the closest intersection, city and state? DoloresK_VZW

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