Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Since the update my phone is no better than a brick
Swood2500
Member

Following the update my phone says that the SIM card is not Verizon. I went to a Verizon store to get help, but couldn't because their system was down nation wide. I will be calling Verizon to get reimbursed for the two weeks that my phone has not even been able to make a call. This is ridiculous. Is there any help out there?

Labels (1)
0 Likes
Re: Since the update my phone is no better than a brick
vzw_customer_support
Customer Support

Help is here for you.

As you know, the update is deisgned to help the phone work better for you, Swood2500. We regret to see there is an issue with your G3, but we want to get to the bottom of this. Since the update, have you been able to remove/reisnert the SIM card or have you tried a new SIM card to see what happens?


TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes