Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
TZ Crash....DemiGod Crash Handler
LovinMe03
Member

While my phone was charging, it powered off. Once it came back on, it was on this green screen that said TZ CRASH. Please help!

Labels (1)
0 Likes
Re: TZ Crash....DemiGod Crash Handler
vzw_customer_support
Customer Support

LovinMe03,


I am so sorry to hear this happened. This definitely does not sound like it is fun. We want to make sure we get your phone back in action. Have you tried to do a factory reset of your device? http://vz.to/1Qy0vtE


LindseyT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes