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Taken Advantage Of
LCluvsgiz55
Member

Go in for a cracked screen repair and get lied to regarding exchanging to LG Phones V60 ThinQ which is garbage!  Dropped calls, felt we were lies to, then no exchanges!  SHAME ON YOU!  Ivw been a customer since you were LA Cellular in the 90's. That is how you treat your long term customers?  Wow

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Re: Taken Advantage Of
Tigerstep
Sr. Member

Verizon was never "LA Cellular", AT&T bought them out. Sounds like you also didn't go to a corporate Verizon store since Verizon doesn't do or has offered phone repair.

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Re: Taken Advantage Of
vzw_customer_support
Customer Support

LCluvsgiz55, we never want anyone to feel this way. We want to make sure that you have a device that you're going to love. How long ago did you get the new device? Are you having dropped calls in one specific area? Please provide me with details. KevinR_VZW 

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