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Tranfer files from LG G3 to my PC
ScttLee
Member

My G3 is acting up, and I want to backup files to my PC.  I have tried a USB connection, but it disconnects after 5 seconds..  And if I do connect, only Verizon files show.  No images or personal data.

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Re: Tranfer files from LG G3 to my PC
vzw_customer_support
Customer Support

We’ve got just the answer for you ScttLee. We want you to know that your files are safe and secure on the computer. Here’s an awesome link to help get you started with the file transfer http://vz.to/29CH4n3


StevenM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Tranfer files from LG G3 to my PC
Ann154
MVP MVP
MVP

Have you tried changing the USB connection type on the phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Tranfer files from LG G3 to my PC
ScttLee
Member

Thanks for the quick reply.

How would I do that?  I see no options on my LG G3 to change USB connection type

Thanks again

Re: Tranfer files from LG G3 to my PC
vzw_customer_support
Customer Support

We’ve got just the answer for you ScttLee. We want you to know that your files are safe and secure on the computer. Here’s an awesome link to help get you started with the file transfer http://vz.to/29CH4n3


StevenM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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