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Verizon should just admit they messed up on the lollipop update
crynosis
Member

Instead of trying to do all this useless troubleshooting, and telling people about a stabilization period that doesn't exist. The fact that this update is garbage is very well known. Just admit that it's flawed and work with LG to get it fixed. I'm also a little upset that the G2 got 5.0.2, and we got 5.0.1. Really??

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Re: Verizon should just admit they messed up on the lollipop update
ynggrsshppr91
Sr. Member

Verizon isn't going to admit something they had next to nothing to do with. LG [messed up] the update, LG sent it to Verizon, and LG is the one who will fix it.

Edited by:Verizon Moderator<<>>

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Re: Verizon should just admit they messed up on the lollipop update
Not applicable

People don't follow proper upgrade procedure nor do proper follow up after upgrading then blame everyone but themselves. Most people aren't having an issue. How do I know it would be MAJOR news. Google would be demanding carriers pull back the updates. Most people with Lollipop love it. so there is no "mess up"

Re: Verizon should just admit they messed up on the lollipop update
crynosis
Member

All updates go through carrier testing. All of them. They had a part in it. Don't be so naive.

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Re: Verizon should just admit they messed up on the lollipop update
crynosis
Member

I also know plenty of people who follow proper procedure. It may not be everyone but there are lots. I myself know what to do. I flashed my phone back to kit kat. After numerous testing and factory resets, the update was just buggy. Even Verizon is aware of the issue. I've talked to plenty of people there, and other people across numerous channels.

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Re: Verizon should just admit they messed up on the lollipop update
ynggrsshppr91
Sr. Member

Guess what? That lovely carrier testing is done on out of the box phones. Not something some person has installed 100 or so apps on. So stop being so naive

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Re: Verizon should just admit they messed up on the lollipop update
crynosis
Member

Not naive. I know what the testing is done on. The issue isn't just limited to third party apps. I just want a fix as I am sure lots of others do.

Re: Verizon should just admit they messed up on the lollipop update
ynggrsshppr91
Sr. Member

The fix is easy. There is tons of people out there with no issues. Only the complainers and people who [messed up] there phone are on here posting about it....

Edited by:Verizon Moderator<<>>

Re: Verizon should just admit they messed up on the lollipop update
drphilzero
Member

There is not an easy fix.  This issue is happening to lots of LG G3 owners.  The only fix so far is to root the phone and turn off IPv6.  Factory reset does not fix.

This is a Verizon problem.  They should not have pushed a known bug to customers phones. 

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Re: Verizon should just admit they messed up on the lollipop update
TheNatural
Novice

Hahaha, wow I had to laugh really hard there for a second.......Verizon and this includes ALL carries out there have nothing to really do with ANY software update, the development and maintenance for bug fixes on ANY smartphone. The software gets tested before release but that's about it. No carrier designed the Lollipop user interface or how it interacts with all the functions of your device. Read your "Customer Agreement" and you wouldn't be blaming your carrier for stupid issues like your phone overheating and wifi not connecting properly. Blame the manufacturer and Google......