Voicemail issues
rkbush666
Newbie

I have the LG Exalt™. I'm starting to have an issue with voicemails being held as much as a week before I recieve them. Are there any adjustments I need to make or is this on your end? Thanks!

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Re: Voicemail issues
vzw_customer_support
Customer Service Rep

It worries us to see your voicemails are delayed for up to one week, and we are here to help. Please tell us, when did this start? Is your device currently connected to Wi-Fi? If the answer is yes, please disconnect your device from Wi-Fi and power it off. After 2 minutes, please power it back on.
Also, please dial *86 to check if the notifications on your device match the amount of voicemails mentioned during this call.

GeovannJ_VZW

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