Voices break up when talking on phone on LG
KCallahan20
Newbie

Voices break up when talking on the phone on LG 6. I have only 2 bars right now. I need my phone but when I talk on the phone I could only hear every other word. I reset my phone, that did not help. Any ideas?

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Re: Voices break up when talking on phone on LG
9wood
Specialist - Level 2

Seems like a signal issue not sure if you have same result but sitting in same area or when around town have you noticed your signal bars fluctuate I can go from full bars to one or 2 sitting same place kinda a back and forth signal if that makes sense replaced sim card same result with signal response I get and others on here get is must be my device 

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Re: Voices break up when talking on phone on LG
vzw_customer_support
Customer Service Rep

We know how important your calls are for you. When did this first start happening? Does this happen with all calls, or specific numbers?

EllisandraC_VZW

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Re: Voices break up when talking on phone on LG
Mackmix
Enthusiast - Level 1
Spoiler
I am experiencing the same problem. I recently bought a new LG v90 because my previous one had a virus that I could not get rid of. I love this phone, mostly because I can swap batteries. On the new phone I'm constantly being told that I'm breaking up and can't be understood, in the same areas that my previous phone had no problems.i have to go outside and walk around to get a clear signal. Any idea what would cause this?
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Re: Voices break up when talking on phone on LG
vzw_customer_support
Customer Service Rep

Hello Mackmix,

 

I depend on my phone every day and would be concerned too if I were having any issues with calls. Does your phone always work better when you are outside? What is your signal showing inside versus when you are outside?

 

-ChristopherM_VZW

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