Where do I find the "memory" option on my Lg G3?
blahblah_gc
Contributor - Level 1

Just received the 6.0 and found there is no "memory" option under Setting. If there is, it should be under the "device" group. What I see are, Sound&Notificaiton, Display, .... Dual window as the last one. But no "memory", without this option, how do I check RAM usage?

Thanks

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Re: Marshmallow missing memory option
vzw_customer_support
Customer Service Rep

Thanks for clarifying for us, blahblah_gc. To view the average RAM usage just go to Settings>About Phone>Memory. You can see the average memory usage there. Let us know if you happen to have any further questions or concerns.


TimothyS_VZW

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!


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Re: Marshmallow missing memory option
vzw_customer_support
Customer Service Rep

Congratulations on receiving the newest Android update, blahblah_gc. If  you look under settings, there is a Smart Cleaning icon that allows you to see your RAM. Also, if you look under Settings – Storage and USB you can see how much internal storage and/or SD storage that you have. Here is some more tips and tricks for Marshmallow on the LG G3. http://vz.to/1LB0F0o


AllisonC_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Marshmallow missing memory option
blahblah_gc
Contributor - Level 1

My Smart Cleaning shows the "Memory" usage NOT RAM. Mine shows usage of 7G and 17G free. Please let me know if there is a working way to see the RAM usage? BTW, I do see "Memory" under Setting in Nexus 7 with android M but NOT LG G3. My friend's G3 also does not see the Setting->Memory.

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Re: Marshmallow missing memory option
vzw_customer_support
Customer Service Rep

Thanks for clarifying for us, blahblah_gc. To view the average RAM usage just go to Settings>About Phone>Memory. You can see the average memory usage there. Let us know if you happen to have any further questions or concerns.


TimothyS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!


Re: Marshmallow missing memory option
Heretic1989
Specialist - Level 2

I go to settings, then go to about phone, and then go to memory. I hope that helps. Smiley Happy

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