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Why can't I download the new update?
cfreedman
Member

The Verizon web site (LG G3 Software Update | Verizon Wireless) announces the update to Android 5.1.1 is available for the LG G3 phone.  But, when I go to update from my phone, the message is that my phone, with Android 5.0.1, is up to date.  How else is the update available?

Carl

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Re: Android 5.1.1 available but I cannot download
vzw_customer_support
Customer Support

cfreedman,

New software updates are exciting. The updates usually get pushed out to devices in waves. It may take a little bit of time to get to all devices.
DerekR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Android 5.1.1 available but I cannot download
vzw_customer_support
Customer Support

cfreedman,

New software updates are exciting. The updates usually get pushed out to devices in waves. It may take a little bit of time to get to all devices.
DerekR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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