Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Why can't I upgrade my LG G3?
ajpulse
Member

So I've seen several people with the same VS985 on 5.1.1. Why am I not able to download it? It simply says my device is up to date. Are they still rolling out or what?

Labels (1)
Tags (1)
0 Likes
1 Solution

Correct Answers
Re: LG G3 - still on 4.4.2
Snn5
Sr. Leader

You can try the Verizon Software Upgrade Assistant built into the phone's D-drive memory or factory reset the phone to perhaps jump start the upgrade.

View solution in original post

0 Likes
Re: LG G3 - still on 4.4.2
Snn5
Sr. Leader

You can try the Verizon Software Upgrade Assistant built into the phone's D-drive memory or factory reset the phone to perhaps jump start the upgrade.

0 Likes
Re: LG G3 - still on 4.4.2
vzw_customer_support
Customer Support

Ajpulse –
We can see how excited you are about the latest software upgrade. To get more information on the new software check out this link. http://vz.to/1kU7lQV
JacobV_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!


0 Likes
Re: LG G3 - still on 4.4.2
ajpulse
Member

Thanks so much for the help, I had tried everything mentioned before but to no avail. I tried the software assistant and it worked this time (I THINK). it's downloading the software as we speak.

0 Likes
Re: LG G3 - still on 4.4.2
Snn5
Sr. Leader

I never got the SUA to work for me. Yay for you tho.

0 Likes