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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why won't my wifi turn on, or my Mobil hotspot, my phone just keeps shutting off.


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Re: Why won't my wifi turn on, or my Mobil hotspot, my phone just keeps shutting off.
Customer Support

Let's find out why Ashley. Better yet, let's find a way to resolve. First we need some additional information, please. When was the last time that you were able to turn on and use your WiFi, and Mobile Hotspot? Is there any physical/water damage to your phone? What is your phone's software version?

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