Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Wickenburg Internet failure everyday after 10am

I live West of Wickenburg AZ on Nine Irons road. We have dirtTY internet service here and I want to know what Verizon is going to do about it. Everyday I get great internet service from 6am - 10am then after 10am I can't get a network connection, I can't send/receive text messages, I can't search Internet, NOTHING until 6am next morning. This have been on-going for 9 months now. A year ago this was not happening. A neighbor has installed a Ham Radio tower. Could his broadcasting be interfering with your cell phone internet signal? Can we get someone from Verizon out here to do a signal test? Why am I paying over $100 a month for cell service that I can't use after 10am?

Re: Wickenburg Internet failure everyday after 10am
Customer Support

It is important that you are able to get strong signal, BadService85390. Does the drop in service strongly coincide with the construction of the tower? Ham Radio normally broadcasts on a totally different frequency from LTE, so there shouldn't be any interference. Do you know if there is anything else the tower is being used for?