My niece somehow reset my apps. They were all gone off my main screens and in this white box on the locked bottom home apps line. I dragged them all out and re-positioned them. I now cannot get the white box to go away. I have tried to click and drag it out of the the bottom row but it goes right back to the bottom. And there is no option to delete/remove. how do i get this app box to go away.
Hello, Stacy85. We want your phone to work properly, so I understand your concern about the apps. I'm here to help. What is the specific make and model of your phone? What happens if you turn your phone off then back on again?