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calling problems

my lg zone 4 keeps switching to 1x and i can call any number in my contacts and not in my contacts except for 1 and when i attempt to call the number it rings twice and a recording comes on verizon call cannot be completed at this time it is a valid number i calling and the person im calling has no record of any attempts or missed calls from me

Re: calling problems
Customer Support

I'm sorry to hear you're having this experience. My goal is to help you get a better signal. Let's start some troubleshooting. Please go ahead and perform a Soft Reset. Let's also make sure to allow Data Roaming. VanetrisC_VZW