Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
cant be heard
dizzy_desi
Member

Ive had my lg g3 since december with no issues. Then last week i recieved a call from a verizon phone (another g3 on the same base account) and he couldnt hear me. Now when i call other phones ( all on the same base plan) none of them can hear me but when other people (landlines) call  i have no problem.

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: cant be heard
lizgiggles
Member

okay so found out what the problem is, it is with the google search there was an update and it has been causing issues with the audio. If you go to google search application then select on settings the go to voice then select on ok google detection, then turn off the option From any screen.

found it on XDA developers.

Here is the link: http://forum.xda-developers.com/showthread.php?+=2851664.

Have a great day all. Smiley Happy

View solution in original post

Re: cant be heard
lizgiggles
Member

We are having the same problem I have 3 LG G3 phones have the same issue. The issue is not location specific happens everywhere we go. We will power cycle our phones and will be okay for about 3 calls and then stops again. Has been happening for about 3 days now. Really getting old having to power cycle the phone. I am on the phone now and getting transferred to tier 2 tech support.

0 Likes
Re: cant be heard
lizgiggles
Member

Oh also does not matter will happen on bluetooth and speaker phone.

0 Likes
Re: cant be heard
dizzy_desi
Member

Let me know how it goes! Im going by the verizon store in the morning, have no patience for automated helplines

0 Likes
Re: cant be heard
Snn5
Sr. Leader

*611, press 1, press 4, say "agent."

Re: cant be heard
lizgiggles
Member

Hey there dizzy.desi does yours get better for a few after turning off and back on? Also just curious are you on Lollipop?

0 Likes
Re: cant be heard
Snn5
Sr. Leader

No LG G3 is on Lollipop officially yet.

0 Likes
Re: cant be heard
dizzy_desi
Member

no verizion g3 maybe i know some sprint phone have gotten them. With that, no i dont lol

0 Likes
Re: cant be heard
dizzy_desi
Member

Wait i just looked im android 5.0.   Isnt that the lollipop update?

0 Likes
Re: cant be heard
dizzy_desi
Member

Sorry, yes it does get better.

0 Likes