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g3 stuck on verizon boot screen after marshmallow update
das123
Member

The install completed, but the phone was sluggish so I tried to restart it.  Now it never gets past the Verizon boot screen.  I tried multiple restarts by pulling the battery and multiple wipes of the cache, but nothing worked.  What else can I try before a factory reset? @vzw_customer_support

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Re: g3 stuck on verizon boot screen after marshmallow update
vzw_customer_support
Customer Support

Lets ensure everything runs smoothly! I would suggest moving the device into Safe Mode if you're able to. http://vz.to/111u3eZ
YosefT_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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