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incoming iphone text messages breaking up
AdamFlorida
Member

I have a LG G4 phone and the Android operating system. Whenever I get a text message from a iphone, it comes across to me broken up into pieces. Like 9 separate texts on my end when the sender really sent only 1 long text message. Why?

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Re: incoming iphone text messages breaking up
vzw_customer_support
Customer Support

AdamFlorida,


Getting those messages all at once is the goal.  I enjoy sending and receiving text messages with no problem and you should be able to do the same.  When did the trouble with the messages begin?  Are you connected to our network or Wi-Fi when receiving messages?  Also, what app are you using to receive messages?


EmmaM_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: incoming iphone text messages breaking up
AdamFlorida
Member

Hello,

I use Message+ version 6.1.3 by Verizon (my carrier). Iphone messages do

the same thing no matter if I am on Wi-Fi or network.

Adam

On Mar 3, 2016 1:29 PM, "Verizon Wireless Customer Support" <

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Re: incoming iphone text messages breaking up
vzw_customer_support
Customer Support

AdamFlorida, we are one step closer to unraveling this mystery. Has this always been the case for messages that you receive from iPhones? Do you recall adding any new apps, games or software to the phone?
LorenB_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: incoming iphone text messages breaking up
AdamFlorida
Member

I'm having a friend send me iphone texts of varying lengths and it looks

like the messages get broken up into smaller texts of 65 or 66 character

lengths.

Also, I got this phone a few months ago and it has always been this way. I

can't remember if my old Verizon Android phone did this. I have installed

lots of apps though but would that cause this?

On Mar 3, 2016 2:12 PM, "Verizon Wireless Customer Support" <

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Re: incoming iphone text messages breaking up
vzw_customer_support
Customer Support

I want to make sure that you are able to read your messages AdamFlorida. Some application can be a part of what is causing the issue. Is anyone else in the family having this issue? What happens if they send you a picture with text? Will it do the same thing?
AmberF_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: incoming iphone text messages breaking up
AdamFlorida
Member

My wife is on Verizon but she has an iPhone. Her long texts do not get

broken up into pieces. But long texts from iPhones on AT&T do get broken

up. My wife just sent me a picture with text and it all came through in one

message.

On Mar 3, 2016 2:55 PM, "Verizon Wireless Customer Support" <

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Re: incoming iphone text messages breaking up
vzw_customer_support
Customer Support

Thanks for that information about your wife’s phone sending messages, AdamFlorida. Let’s look more into this concern. Does she have issues getting broken up messages from other users as opposed to those on the other carrier?  Are they using iMessage to send the messages or a different app? Share some details so we can look into this concern.


Thanks.
EdwinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: incoming iphone text messages breaking up
AdamFlorida
Member

My wife has no problems receiving text messages from any carrier. She has

an iPhone on Verizon. All the people sending me texts from an iPhone are

using the default messaging app on their phones. And I am using the default

messaging app on my LG G4 with Android OS. I searched the Verizon community

site and found several other posts about text messages being split up into

smaller texts of 67 characters. I think they mentioned unicode characters

being an issue but I'm not sure what that means.

On Mar 3, 2016 4:17 PM, "Verizon Wireless Customer Support" <

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Re: incoming iphone text messages breaking up
Chasespur
Member

I don't know what it is but the same thing happens anytime an iPhone texts me. I have a droid turbo 2. But any long-ish message from iPhones are split up and some times you have to find which one comes first and its frustrating. Thought it was only me.

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