Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
kernel crash
Michellewine9
Member

How do I fix a kernel crash

Labels (1)
0 Likes
Re: kernel crash
Snn5
Sr. Leader

Sounds like you need to do a factory reset.  A kernel crash that happens often leads to all manner of other app and system crashes.

0 Likes
Re: kernel crash
vzw_customer_support
Customer Support

Michellewine9, your phone seems to be having a tempertantrum . Let’s get the phone back in working order. How long has this been happening? Has there been any recent updates to your device (software related)?  Can you tell me what was the last thing you were doing on the phone before this?


TakendraW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes