DEBBY.TUNG, we appreciate your eagerness to keep your device up to date with the latest software. I want to make sure we are able to provide the best information possible. As the software is released by the manufacturers, we are the tool that allows the update to go to the devices. Because we do not create the updates, we do not have the ability to alter them for devices that are not fully compatible with our network. I hope this helps to provide clarity.
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