new update is horrible.
evieyb
Newbie

Phone freezes.  Messenger locks up. tons of unsent/undeliverable messages all of a sudden.  overall i am just very dissatisfied.  is there a way to uninstall the update and go back to a simpler time?

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Re: new update is horrible.
vzw_customer_support
Customer Service Rep

Evieyb,
Software updates are suppose to enhance your phone. Not hinder it. Let's work on it together. We would want to clear your text messaging threads up. In this case, we would want to delete any unneeded threads. Also, we would want to run the phone in Safe Mode http://spr.ly/6582B9B26.
RobinD_VZW
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