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Re: rebooting
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Your assumption is false. The phone had been reset several times without any apps installed or updated. It got to the point it didnt even want to boot up. It had nothing to do with apps. It was the software update.
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Re: rebooting
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au5599 we appreciate your efforts, and want to be sure your phone is up and running. Just to confirm, are you still having the same issue?
RosanneM_VZW
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