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sd card will not mount after lollipop update
fish82
Member

I tried the sd card in old phones still works. It has to be something to do with the update to the G3's operation system

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Re: sd card will not mount after lollipop update
fish82
Member

I had but it didn't work. I eventually got it to work by putting everything on the card on an old phone and formatting the card

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Re: sd card will not mount after lollipop update
vzw_customer_support
Customer Support
Let's get this resolved, fish82! The update is supposed to enhance your phone's function. When did you get the update? Have you tried using another SD card? What error do you get when trying to mount? Please try removing SIM and SD card, (while phone is powered off), for about 1 minute. Then put both back in and restart device. Let's see if this helps with mounting. Please keep us posted.

VanessaS_VZW
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Re: sd card will not mount after lollipop update
fish82
Member

I had but it didn't work. I eventually got it to work by putting everything on the card on an old phone and formatting the card