So I’m actually looking for someone who can help me with this, I just ordered the internet gateway from Verizon and I already plugged it in but the little dot keeps blinking red, I already tried to unplug it and plug it in again and it’s stills the same, and when I check on my account it doesn’t seems like I have a home internet plan or something active because it doesn’t show and option or something, but it lets me request it as if I don’t have it, any ideas on what could the problem be? thanks!
Staying connected is always important, and we want to make sure your gateway is up and running. Did you receive the information for the gateway with your order? (the phone number linked to the service)
~Freddy
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