Free series x promotion
undeadindigo
Enthusiast - Level 2

Literally the only reason I chose Verizon over t mobile was because they claimed to give you a free series x with their home internet. So far my app hasn't shown the promotion for claim even though I qualify I can't even open a support ticket on verizons app because it infinitely loads when creating a ticket all I want is the promotion that I signed up for if Verizon gives me the run around on this I'm going to cancel my service and be moving to t mobile seriously Verizon you guys have dropped the ball I've only heard positives from this company however my experience has been worse than dealing with at&t at this point 

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vzw_customer_support
Customer Service Rep

Thanks for reaching out and bringing your promotional offer situation to our attention. Let us turn this around and earn your trust again. We are here in this channel to make sure you do have acces to all leligible promotions. Please reply to the Private Message that will follow so we can dig deeper into account details.

-Deb

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