Gateway settings lost after System Update 7 apparently was pushed out.

TheRealDanno
Enthusiast - Level 1

After discovering several devices in my home network not working properly, I logged in to the LTE Gateway to check on settings, and discovered a firmware update was apparently pushed to the Gateway (not sure exactly when?) that caused many of my LAN settings to be lost.  Has anyone else encountered this? 

I take frequent backups of the Gateway settings, but when I went to restore the settings from the backup file (under System - Factory Reset - Local a Backup File), it fails with an error,  "Configuration File: Bad format of configuration file."  So frustrating.  I've contacted phone support and am waiting for follow-up.

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