Verizon account is not active Elitebook 840 g2
zubairzoobi
Enthusiast - Level 1

Hello I am using HP Eliteboob 840 g2 laptop.  Wifi network is not showing on my laptop due to unactive verizon. I opened my laptop after 2 months. How to activate verizon service?  Is there any other way to get the WiFi networks on my laptop?  I don't have verizon account. I bought the laptop from my friend and sim was already inserted in the laptop.

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Re: Verizon account is not active Elitebook 840 g2
vzw_customer_support
Customer Service Rep

Thank you for reachiong out to us today. Do you have a prepaid hotspot device to connect the laptop to the internet with?

*Carl

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Re: Verizon account is not active Elitebook 840 g2
jav6
Champion - Level 3

@zubairzoobi wrote:

Hello I am using HP Eliteboob 840 g2 laptop.  Wifi network is not showing on my laptop due to unactive verizon. I opened my laptop after 2 months. How to activate verizon service?  Is there any other way to get the WiFi networks on my laptop?  I don't have verizon account. I bought the laptop from my friend and sim was already inserted in the laptop.


Have you disabled Cellular Service in the laptop's Settings, if possible?

...Just another VZW customer...trying to offer some assistance...
Re: Verizon account is not active Elitebook 840 g2
vzw_customer_support
Customer Service Rep

Hi there! You would want to apply for your own service in your name. You can do this from the Web Site, by calling our Sales Team, or visiting a local Store. You would need a new SIM as we would not be able to use one that was used on another account.

Sales Team 800-225-5499 (Mon-Sat 8AM-10Pm ET Sun 9AM-10PM ET)

*Heather

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Re: Verizon account is not active Elitebook 840 g2
zubairzoobi
Enthusiast - Level 1

I don't have any device. I bought laptop from my friend. The sim was already inserted in the laptop, and It was working.

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Re: Verizon account is not active Elitebook 840 g2
vzw_customer_support
Customer Service Rep

Hey there, Zubairzoobi!

It will be a pleasured to answer any concern you might have on your device, since it´s important to be connect and have a good service. 

Please, send us a private note for more assistance. 

Remember that we are available 24/7.

 

>Tania

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