Vzw home internet not working for Microsoft Teams
Enthusiast - Level 1

I find connecting to either 5gig or 2.4GIG WIFI on vzw home internet to be giving me problems connecting to my Work Teams conferences


chats will work but establishing a call fails about 8/10 times and this has been the case since I started VZW home internet


if i move back to vzw mobile data it works fine


i suspect there is some issue between VZW home internet router and secure work connections

1 Reply
Customer Service Rep

We're sorry to hear that you're having problems with your video calls. We'd love the chance to help you and we'll send you a Private note shortly.