I can't get my extender to connect to the segw. Does the antenna cable have to be in a window to get a service connection. I have used this extender before, but has been a few years ago. How do you find the system id on it?
@ladyharley2 wrote:I can't get my extender to connect to the segw. Does the antenna cable have to be in a window to get a service connection. I have used this extender before, but has been a few years ago. How do you find the system id on it?
Which exact model extender do you have, as some of the older Samsungs have been/are being retired.
The antenna is for connecting to satellites for location, not for connecting to the segw. Can you log in to the devices' admin page?
We want to make sure you're able to use your Network Extender. We're going to send you a Private Note so we can gather more details and better assist.
~Jesse
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