So in January I decided to port my number from ATT to join my wife's family plan (much cheaper). When I did this there was an offer for a $200 gift card for switching. It's been more than 8 weeks, nothing has been sent to any of the emails on file (mine or master account emails). When I had issues initially porting, I spoke to someone who assured me the $200 credit would be sent. Now I can't get anyone to help, and am told to visit the online rebate center, but I don't have any promo code (I was under the impression it was automatic for switching). Seems from looking on here nobody manages to get the $200, so is is this just a big scheme? Thinking about just going back to ATT
This is beyond ridiculous! I've seen SO MANY posts about the exact same problem. We switched my fiance's carrier from T-Mobile to my Verizon account, which I've had for over 20 years (!!!), over two months ago and were promised a $200 rebate. We've received nothing and I've tried calling (which is a joke!!!), chatting and even wasting time going back to the Verizon store. I'm starting to think we should have switched my line to T-Mobile instead of her line to Verizon.
Hi, Similar to the above post, I also added a line to my account and the $200 offer showed up in the invoice. However I had to cancel the original order after talking to verizon customer support, since the number port request on that didn't go through. I placed subsequent order to add the line but the $200 popup didn't come up. It's been more that 60 days since I placed the order and didn't get any notification to submit the $200 reward request. Can I still get it?
Hello bvaidy1! I'm sending you a private message here so we can help look into this for you.
-Josh
Hi, Similar to the above post, I also added a line to my account and the $200 offer showed up in the invoice. However I had to cancel the original order after talking to verizon customer support, since the number port request on that didn't go through. I placed subsequent order to add the line but the $200 popup didn't come up. It's been more that 60 days since I placed the order and didn't get any notification to submit the $200 reward request. Can I still get it?
We definitely want to check on this promotion for you. Was the new order set up on the same day? ~Peter
Yes. First order was ***** which showed this offer. I canceled it due to port issue. The 2nd order ***** to add the new line was placed on the same day.
Got it! So that I can better assist with your promotion, we will be assisting via Private Message.
-Dee
can you send me a private message again? I didn't get it earlier
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