BlackBerry Key2 LE certified for Verizon BYOD!

[carol_vzw]

From BlackBerry: Capturing the balance between iconic BlackBerry design and modern elements, the BlackBerry KEY2 LE features a lightweight polycarbonate frame and a newly designed soft textured back that provides better in-hand grip to prevent drops.

The KEY2 LE is available for purchase from BlackBerry and other retailers for BYOD activation on Verizon.

Return to Verizon BYOD Community

[Cold45]

Yes please do.

[VINHER47]

I had first bought the blackberry key2. When I put in my sim card, everything worked but I could not receive text messages. After a few days of research, I realized from forms that I should of got the blackberry key2LE. As they said this is the one that works on the network. I then bought the key2le went to best buy to get it hooked up and I ran into the same issue.... Everything worked but I could still not receive text messages. The associate there played around in my account and he changed a few things. I believe the first thing was the sfo 858306 whatever that was... He then changed it to CDMA Less device provisioning.  Once he did this everything was working and I was now able to receive text messages.... I said that's weird. If everything worked on the key2 but receiving text messages what would make it different for the key2LE. We then just out of curiosity figured let's try the key2 again and yes everything was now working web,email,phone and text both in and out.... So I'm here to say YES both the key2 and the key2LE will work on the network as long as you do the above. Hope this helps... Verizon please update your notes about these phones.

[RAM73]

This is getting exciting! 

Can you please confirm the model # of the Key2 and the Key2 LE you got to work? 

I've been wanting the K2 but heard the same info, that only K2 LE would work. 

Thank you! 

[corteocat]

We spoke to Verizon tech support several times last week, regarding bringing a Key2 LE onto our plan as a BYOD.

Tech Support told us that only Model BBE100-5 will work.

We purchased that model on Amazon, picked up a SIM card at our local corporate Verizon store, and called tech support back after we got home. They were easily able to activate the phone - however they initially doubted that this phone was on their BYOD list (it is)..

We are fully functional, no problems with receiving text messages.

So, apparently, model  is "CDMAless"

Here is the info on the specific phone we purchased on Amazon $449.00):

BlackBerry KEY2 LE Unlocked Android Smartphone (AT&T, T-Mobile, Verizon), 64GB, 13MP Rear Dual Camera, Android 8.1 Oreo (U.S. Warranty) – Slate                                                                                                                       

[corteocat]

We would like to purchase a Key2 LE to use on our verizon account. How do we verify it is "CDMAless" before we purchase it?

[simplyrussian]

Is there any way you could review my account, or just explain to me what needs to be done. I'm having the same issue of not receiving SMS messages on my key2 le. After changing out 3 Sim cards and spending close to 2 hours on the phone with tech support I am out of options.

[simplyrussian]

derekr_vzw I desperately need your help.

[nicandron_vzw]

simplyrussian, you have come to the right place for help with your BlackBerry Key2 LE's SMS issues. Let's do all we can to help your phone receive messages like normal. I'll be sending you a Private Message (PM) shortly. When you have a moment, please respond back through that PM for direct assistance. Thank you!

NicandroN_VZW

Follow us on Twitter @VZWSupport

[mdk308]

i bought the Key2 LE and really like it but cannot get MMS to work on third-party texting apps (e.g., textra). MMS works fine on the stock app but i would greatly prefer to use textra...any ideas on a fix?

[Phosphorous1]

You need to call level 2 support and have them provision your phone as CDMA-less and it will work.

[Mechesler]

Hello Verizon . Need help too getting my Key 2 LE to relieve incoming texts . Was just in Canada and all the text cam in during the week I was there on business .now back in Ohio .no texts .  The phone Verizon already tried to fix this. No luck .

help pls

[removed]

Personal information removed as required by Verizon Wireless Terms of Service​

[Ranketh]

Do a lot of people on here not read back through the thread? You just commented an issue you’re having that was clarified and solved about 7-10 comments ago. Just pointing out to people to go back in the thread and you may just find your answer. Good luck y’all!

[david50100]

Called Verizon and had them enable the CDMAless feature on my account. This fixed everything. Thank you!

[carol_vzw]

MATKOW19​

Thank you for reporting back. We hope and expect things will be smooth from here out.

Thank you ALL for your feedback. Because of your posts, we believe we have improved the activation experience for this KEY2 LE moving forward.

[Phosphorous1]

Carol or someone, I am having trouble getting my Key2 working activated on the Verizon network through the help desk, would appreciate some help.

[Ludlow]

I have now been told by our Verizon representative that the Key 2 LE cannot use Visual Voicemail, cannot make 4G LTE video calls, will not notify you when you receive a voice mail, and the only way to access voice mail is by manually dialing *86.  I have confirmed all of this.  How can this be certified on the Verizon network if it can't even tell you when you receive a voicemail???

[Ann154]

Ludlow wrote:

I have now been told by our Verizon representative that the Key 2 LE cannot use Visual Voicemail, cannot make 4G LTE video calls, will not notify you when you receive a voice mail, and the only way to access voice mail is by manually dialing *86. I have confirmed all of this. How can this be certified on the Verizon network if it can't even tell you when you receive a voicemail???

Those are Verizon Wireless exclusive features and won't be available on unlocked unbranded devices. As for your voicemails, you need to go into your MyVerizon account online and add the Block Visual Voicemail feature to your line. If you don't have that option in the Blocks section, can customer service at 1-800-922-0204 from a landline or *611 from your phone and request they add the Block Visual Voicemail feature to your line. Once you have the block in place, the phone will receive the notification symbol in your notification bar informing you of a new voicemail. You still have to dial *86 to access the voicemail system.

[Ludlow]

Hi Ann.  Thanks for that.  I did end up calling the 800 number and the gentlemen on the phone said he had to activate my visual voice mail in order for the notifications to come down.  I found that strange as I knew the Visual Voicemail wasn't supported.  However after he enabled it, I did start receiving voicemail notifications at the top of the device.  Unfortunately, I can't get the red asterisk to display on the phone or "Call Voicemail" shortcut so my only notification is across the top, but that's far better than nothing.  I even went to Phone App > Settings > Voicemail > Notifications > Advanced > Show Notification Dot.

On a side note, if it helps anyone, to get rid of the annoying "Visual Voicemail" error when you go to the Voicemail section of the phone app, in the phone app go to Settings, Voicemail, and turn off the Visual Voicemail toggle.

[COOLBEANS5665]

Hi, I was thinking about getting the key2 let, and I was wondering if features like wifi calling would work as I need it for my home.

[Ann154]

COOLBEANS5665 wrote:

Hi, I was thinking about getting the key2 let, and I was wondering if features like wifi calling would work as I need it for my home.

WiFi calling won't work on that phone model.

[COOLBEANS5665]

So is that because Verizon won't allow it? I emailed blackberry mobile and they said the phone is set up for with for wifi calling, but to check with the carrier.