Congratulations on your new device 🎉 We are glad to learn that you are participating from our Trade-In Program. In the link below, you will find a step by step guide and under troubleshooting an hyperlink to request new shipping material. Please have your Submission ID handy.
https://www.verizon.com/sales/digital/tradein/landing.html🎉https://www.verizonwireless.com/support/trade-in-program-faqs/?task=tradein🎉
~Maria
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