activate an unlocked Oneplus 8 Pro

Jeffn1523
Enthusiast - Level 1

I just purchased a Oneplus 8 Pro directly from Oneplus. Would have bought it from Verizon, but they don't offer the Pro. Can I just swap out the SIM card and be all set? 

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Racer0803
Enthusiast - Level 1

I just activated my OnePlus 8 Pro unlocked on Verizon today. Incoming and outgoing calls work. Texting works. Volte works. I've been on the line with tech support for 4 hours trying to get VoWiFi to work without any luck. I am being elevated to tier 2 service tech. VoWifi was working on Google Fi for me earlier today. Other than that, it seems to be good to go.

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vzw_customer_support
Customer Service Rep

We want you to remain a Verizon Wireless customer for a long time. Being able to activate the phone of your choice is important. Verizon is supporting the unlocked OnePlus 8 Pro device as Bring Your Own Device (BYOD). The OnePlus 8 and OnePlus 8 Pro are certified for BYOD activation. They will work out-of-the-box on our 4G LTE network and do not require a software update. We hope this helps. 

 

SheritaH_VZW

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rdyxrolx
Enthusiast - Level 3

Following. I've decided on this phone and need to know whether to stay on with Verizon. It's past time they got on with One Plus.

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Racer0803
Enthusiast - Level 1

I just activated my OnePlus 8 Pro unlocked on Verizon today. Incoming and outgoing calls work. Texting works. Volte works. I've been on the line with tech support for 4 hours trying to get VoWiFi to work without any luck. I am being elevated to tier 2 service tech. VoWifi was working on Google Fi for me earlier today. Other than that, it seems to be good to go.

vzw_customer_support
Customer Service Rep

We want you to remain a Verizon Wireless customer for a long time. Being able to activate the phone of your choice is important. Verizon is supporting the unlocked OnePlus 8 Pro device as Bring Your Own Device (BYOD). The OnePlus 8 and OnePlus 8 Pro are certified for BYOD activation. They will work out-of-the-box on our 4G LTE network and do not require a software update. We hope this helps. 

 

SheritaH_VZW

jenny14
Newbie

Sherita,

What advice can you give about not receiving SMS text messages. There are threads on OnePlus, Verizon, Reddit and almost everywhere you can think of about this glitch. I just bought a OnePlus 8 and can send but not receive texts, either on the stock messaging app or Textra. Do you still need to contact tech support and have the CDMA less tweak?

 

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vzw_customer_support
Customer Service Rep

Hi, jenny14. We are here to help! we are sending you a Private Note now. CourtneyM_VZW

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vzw_customer_support
Customer Service Rep

Hello, jenny14. Making sure you are able to receive text messages on your new phone is key, and we can certainly help. To clarify, did you purchase the device directly from Verizon? CourtneyM_VZW

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bindi830
Newbie

I just activated my 8 Pro, and it will send but not receive any text messages. I can't seem to find many recent posts about this issue? I hope there's a fix...

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vzw_customer_support
Customer Service Rep

bindi830, we want to ensure this is working properly for you. Is there any change to this?

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vzw_customer_support
Customer Service Rep

We totally understand wanting to get the model phone you want, Jeffn1523. We are here to help. 

 

Typically, to activate a phone, you can take a SIM card from an existing active phone and install it into the new phone. However, you would want make sure that the phone you have is compatible with us https://vz.to/2Dql3YP

 

StevenG_VZW

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Bill68509
Newbie

I activated a OnePlus 8, but cannot receive texts. Can anyone help?

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vzw_customer_support
Customer Service Rep

We want to ensure that you are able to send and receive text messages. When did this first start? What text messaging application are you using? 

 

TabithaJ_VZW

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i haven't been able to receive some text messages. can you help? I just switched from a OnePlus 6t to OnePlus 8 Pro. i've tried using different message applications to see if it was the app and still nothing. 

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vzw_customer_support
Customer Service Rep

Getting your phone up and running is very important, mikhaildan86. We are happy to assist. So we're on the same page, is it every contact that you're not able to receive text messages from? Can you send messages to these contacts? - GregL_VZW

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Ventuckyspaz
Newbie

I have an unlocked Motorola Stylus and a Verizon purchased one also. The Verizon one does wifi calling just fine but my unlocked version won't even show the options for it because the carrier purposely disables the "feature" on unlocked phones to try to force you to buy the phone from them. Just install Google Voice and use that when you are in a spot with internet but no 4g. It's the only work around. Totally unacceptable that Verizon does this to their customers. I could have bought a Verizon branded Stylus for $5 a month at the time but didn't think they would actually disable this "feature" on my phone. I don't really need it at my house my 4G works good but when I'm at other houses sometimes I have to use my Google Voice number instead. Hope this helps.

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kh-taylarie
Khoros Partner
Khoros Partner

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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