200.00 visa gift card never received
chriswatts41
Enthusiast - Level 1

I’ve spent hours on hold with customer service to basically be told that I missed the window for this promo. I was told in store they would be sent out after 90 days of service. Now that I’m calling and trying to figure this out I’m basing told the best they can do is a 200 dollar statement credit.  Verizon deals feel very shady to me and I’m very disappointed in this company right now. 

Re: 200.00 visa gift card never received
vzw_customer_support
Customer Service Rep

I'm terribly sorry to hear you've been having trouble taking advantage of a specific promotion/rebate. It never hurts to look at something with a fresh set of eyes, and I'm happy to lend them. I've sent you a Private Note, so we can take a look at this together. 

-John

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