$200 Home Depot gift card
Funi339
Newbie

Has anyone received the $200 gift card as promised? It said an email would be sent an email in 7-10 days. That never happened. 

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7 Replies
vzw_customer_support
Customer Service Rep

We can provide some info on the Home Depot promotion. Have you checked your offers on your My Verizon page? You should have the option to claim the card there. ~Peter

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cf-
Enthusiast - Level 1

did you ever receive it?   I don't think they plan to send it ever.   I've been told through Chat and  at least 4 phone calls it would be re-issued in 72 hrs and nothing has come.  Not in my spam folder, they just aren't sending it at all. 

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vzw_customer_support
Customer Service Rep

 

Hello Cf. We would love to help. Please tell us more about this promotion that you were missing? What services did you upgrade or start new?Are you getting an eror when redeeming? Have you checked here: https://www.yourdigitalrebatecenter.com/#!/  -Joe

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cf-
Enthusiast - Level 1

I should have received it for signing up for Fios for fist time.  It says I claimed it.  I never received the email.  I've 4 times I've called and told it would be re-issued in 72 hrs and nothing has been issued.  it is not in my spam.  They are not sending it.   

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cf-
Enthusiast - Level 1

Good news, I received the $200 Home Depot gift card on 12/18.  more then 2 months after I was supposed to and after many chats and phone calls (hours wasted) and being told I would receive it within 72 hrs, three different times, the last one being 5 days before I got it.  For comparison, the two Verizon gifts cards were delivered to my email on 10/09 and without a challenge.

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4rjuns
Enthusiast - Level 2

who did you contact? i tried chatting them on here but its been a week and no ones replied

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vzw_customer_support
Customer Service Rep

Hello, 4rjuns. Help is here. Please tell me more about the promotion in question. What service did you begin? Did you submit anything online? Please let us know. 

-Natasha

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