200 Visa Gift Card
Allen321
Enthusiast - Level 1

So I’ve seen that a ton of people have had this issue so i would like to know if anyone else had this resolved. During checkout for a new phone and mobile plan Verizon says that they would give me a $200 visa gift card for switching to them and that I would get a notification on the app for it. This is for the MOBILE, this is the notification I got about this deal. Now, I have wasted a lot of time calling and chatting with agents who apparently have no idea what I’m talking about other than their home internet deal which promises an Amazon card and not a visa one. This is unfair, I just want what I was promised, a huge reason on why I switched and moved to Verizon was for the Visa gift card to use towards my phone. It should not be this hard to get an answer. 

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4 Replies
vzw_customer_support
Customer Service Rep

 

I'm sorry you have had an issue receiving your gift card Allen321. Did you start service in a store or online? Do you have an email with a submission Id? If so, you can check the status here: https://www.yourdigitalrebatecenter.com/#!/  -Joe

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ihvwtwfd7
Enthusiast - Level 1

Dealing with this as well.

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vzw_customer_support
Customer Service Rep

Hello, ihvwtwfd7, we want to make sure you are able to redeem your Amazon gift card. So we can best assist, we will be reaching out via Private Message.

-Lauren

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vzw_customer_support
Customer Service Rep

 

We are standing by to help. Please reply to our private message. -Joe

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