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I switched to Verizon from T-Mobile and was promised a $300 gift card as part of the offer. I’ve activated my line and everything’s working fine, but I don’t see any info about the gift card when I log into my Verizon account.
Can someone help me figure out what I need to do to claim it?
Solved! Go to Correct Answer
Resolution Update: By partnering with support, the issue of the gift card promotion was resolved. If others encounter similar problems with gift card promotions, common things that can occur are promo requirements not met within the first 45 days or submissions not completed at our rebate centre. All Verizon customers can also check out the "my orders" section on the My Verizon app to see all promotions that can be redeemed.
For anyone facing a similar issue now, we recommend reviewing this link for more details: you can use our rebate center to check the status of your gift card/rebate at https://www.yourdigitalrebatecenter.com/#!/check-my-status
If you still require assistance or have any questions, please contact us for support -Adrian
We are here to help and make sure you get any promotions that go along with your order. A private note has been sent so that you can respond and we can discuss your account in more detail.
-Bryan
Resolution Update: By partnering with support, the issue of the gift card promotion was resolved. If others encounter similar problems with gift card promotions, common things that can occur are promo requirements not met within the first 45 days or submissions not completed at our rebate centre. All Verizon customers can also check out the "my orders" section on the My Verizon app to see all promotions that can be redeemed.
For anyone facing a similar issue now, we recommend reviewing this link for more details: you can use our rebate center to check the status of your gift card/rebate at https://www.yourdigitalrebatecenter.com/#!/check-my-status
If you still require assistance or have any questions, please contact us for support -Adrian
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