1 Solution
I recently ordered an IPhone 15 plus along with an iPad with a new line on the Unlimited Ultimate Plan and it said I would get a 300 gift card if I completed the purchase. I never received any information concerning the gift card and I was wondering how I would go about getting that.
Thanks in advance.
Solved! Go to Correct Answer
Resolution Update: By partnering with support, we confirmed how to claim that gift card offer. If you’ve run into something similar, there’s a few reasons this could be happening. The offer requirements were not met. Applying for the offer occurred outside the required timeframe. If there was documentation needed it was not submitted or visible.
An excellent guide to our various rebate or gift card offers can be found with this FAQ: https://www.verizon.com/support/device-rebate-faqs/
If you need any support, please let us know so we can assist. -John
We want you to get the promotions you qualify for. Please tell us a little more, have you received a confirmation email with the steps to redeem your offer?
~Maria
No, I have not received a confirmation email to redeem my offer.
Thank you for the information. To better assist, I'll be sending you a Private Message, please reply to it so we can get started.
~Maria
Resolution Update: By partnering with support, we confirmed how to claim that gift card offer. If you’ve run into something similar, there’s a few reasons this could be happening. The offer requirements were not met. Applying for the offer occurred outside the required timeframe. If there was documentation needed it was not submitted or visible.
An excellent guide to our various rebate or gift card offers can be found with this FAQ: https://www.verizon.com/support/device-rebate-faqs/
If you need any support, please let us know so we can assist. -John
Start a new topic or ask questions in the open forum.
