$300 giftcard how to get

Hannie0597
Newbie

I’m supposed to get a $300 gift card I guess for being a new customer, but they never told me how to retrieve it or register for it or whatever so if somebody could help

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8 Replies
vzw_customer_support
Customer Service Rep

Hey there, Hannie0597, we're here to help with your promotion! Can you let us know when and how your order for new service was placed? Is this in reference to wireless service?

-Lauren

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Hannie0597
Newbie

December 8th and online with chat support 

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Hannie0597
Newbie

December 8th and online and I chatted support

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vzw_customer_support
Customer Service Rep

Thank you. Did you submit the offer on our site? ~Peter

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Hannie0597
Newbie

@vzw_customer_support wrote:

Thank you. Did you submit the offer on our site? ~Peter


You’re joking right??? I obviously don’t know how to submit the offer hence why I am asking you for help 

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vzw_customer_support
Customer Service Rep

Got it. You should have received an email with the promotional code to submit on our site to the email used for your account. Check junk and spam folders. ~Peter

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Hannie0597
Newbie

No email sorry not in junk either 

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vzw_customer_support
Customer Service Rep

Gotcha! We're sending you a Private Message in order to collect more account details.

-Necia

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