3rd rate increase in less than 18 months

[LeavingASAP1]

Originally switched carriers to move  and set up 4 iPhones, a tablet, and Apple Watch on a 3 year contract.

I had previously been a Verizon customer for nearly 20 year and only left due to some unavoidable circumstances. And thought I was coming back to ‘better’.

That couldn’t be further than what I’ve experienced in the short time since.

Before I even finished the first year I get the email that Verizon decided to increase rates on  my 4 phone plans. (Unless I moved to plans with fewer amenities.)  

Then about 2 months later, I get the next email telling me that Verizon is cutting the discount on the monthly fee for the Apple Watch  

Then today I get  the latest email that my autopay discount are getting cut in half on all my phones.

To date I’m already paying nearly $30/month more than what I originally signed up for and now I’m looking at another increase of at least $20!?  Really? $50+ in  increases in barely 18 months, with little chance to leave for another 18 months?

And don’t suggest changing plans because even if my rate stayed  the same I’d then be getting less of the services and packages that originally helped make the decision to switch  

But Hey Verizon - I sure hope you enjoy this short term financial gain of over what? Just over ~$1000 for my contract’s term.  Because you have absolutely lost what would have been a long term customer.   Instead you have decided  to  act out of greed and not being held to the same contract commitments and standards as your customers are.

So while I wait to get to the end of my contract, or at least get close enough I can just buy out the remaining term without the outrageous fees, do us both a favor - Quit sending me your any of your offers, not interested in adding  a line, the internet, a second number, etc  because there is ZERO chance I will ever add new services from you.

I will also continue to let as many people as I can know to avoid Verizon at all costs.  You can’t be trusted. And with each rate increase the louder I’ll be vocalizing this!

Worst plan I’ve ever seen to restrain and manage a customer relationship. 

[Toieo]

This 100%
I’m actively shopping. I’ve also had 3 rate increases and my bill has gone up from 70 to 95 dollars! That’s insane. I haven’t even turned my watch on in 6 months and every month they get paid for it. Phone calls? Maybe a dozen couple minute calls this year, everyone either texts or uses some other app. Between iMessage and FaceTime calls, actual calls are basically non-existent.

And yet.. Verizon gets their money every single month “just in case” and so I can have easy access to Apple Music and Disney+

Crooks